Privacy Policy
Effective Date: 01.01.2025
Last Updated: 01.10.2025
1. Introduction
OpenArc Campus respects your privacy and is committed to protecting the personal information of our students, staff, partners, and visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in compliance with applicable data protection regulations.
By using our website, enrolling in our programs, or engaging with our services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We may collect and process the following categories of personal information:
a. Personal Identification Data
Full name, NIC/passport number, date of birth, and gender.
b. Contact Information
Address, email address, and telephone numbers.
c. Academic and Professional Information
Educational qualifications, transcripts, employment details, and training history.
d. Financial Information
Payment records, bank details (where applicable), and billing information.
e. Technical Information
IP address, browser type, operating system, and website usage patterns collected through cookies or analytics tools.
f. Media and Communications
Photos or videos taken during campus events, online sessions, or promotional activities (with consent).
3. How We Use Your Information
OpenArc Campus uses personal information to:
1. Process admissions, registrations, and academic records.
2. Communicate program updates, schedules, and institutional announcements.
3. Provide academic support and student services.
4. Issue certificates, transcripts, and other official documents.
5. Manage financial transactions, billing, and refunds.
6. Conduct research, surveys, and quality assurance initiatives.
7. Promote events and achievements (with appropriate consent).
8. Comply with legal and regulatory requirements.
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4. Information Sharing and Disclosure
We do not sell or rent personal information to third parties. However, we may share information with:
Accreditation bodies and partner institutions for certification or verification purposes.
Service providers (e.g., IT support, payment gateways) who process data under strict confidentiality.
Regulatory authorities or law enforcement if required by law.
All third parties are obligated to protect personal data and use it only for legitimate, authorized purposes.
5. Data Security
We implement appropriate technical and organizational measures to secure your information from unauthorized access, alteration, disclosure, or destruction. These include:
* Secure storage systems
* Restricted access controls
* Regular system audits and data encryption
However, no online transmission is completely secure, and users are advised to exercise caution when sharing personal information electronically.
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6. Data Retention
Personal data will be retained only for as long as necessary to fulfill the purposes stated in this policy or as required by applicable laws and institutional regulations. After this period, data will be securely deleted or anonymized.
7. Your Rights
You have the right to:
1. Access your personal data held by us.
2. Request correction or updates to inaccurate information.
3. Withdraw consent for optional data uses.
4. Request deletion of personal information (where legally applicable).
5. Lodge a complaint with the relevant data protection authority.
Requests related to data access or correction can be directed to the contact information below.
8. Cookies and Online Tracking
Our website may use cookies to improve user experience and analyze site performance. You may adjust your browser settings to decline cookies, but certain site features may not function properly as a result.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in legal, operational, or institutional requirements. Updates will be published on our official website with the revised effective date.
10. Contact Us
For any questions or concerns regarding this Privacy Policy or how your data is handled, please contact:
**OpenArc Campus**
126, High Level Road, Kirulapone, Colombo 06, Sri Lanka
📞 Tel: +94 11 2515050 / +94 704 500 760 / +94 704 500 777
📧 Email: [cm@openarc.edu.lk](mailto:cm@openarc.edu.lk)
🌐 Website: [www.openarc.com](http://www.openarc.com)